Louise recently got engaged to long-term boyfriend and local gangster Warren Fox. Initially delighted at the prospect of a Christmas wedding, Louise has since discovered her fiancee to be having an affair with her best friend and maid of honour Mandy. Instead of letting Warren know her discovery, she is instead plotting her revenge with Mandy's help.
Louise remains a strong business presence in the village and although she has a tough exterior her softer side does emerge from time to time.
Roxanne landed the role of Louise having topped the show's 2004 talent search, HOLLYOAKS: On the Pull.